Additional Information

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Free Shipping

Shipping

 If you pick the free shipping option in our shopping cart your order will ship using a carrier of our choice!

If you prefer a method of shipment (UPS Ground, UPS next day air, Fed-ex, etc.) please pick one in our shopping cart and you will be charged the shipping fees.

What is the total delivery time for my order?

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is composed of two parts, the processing time and the shipping time, as shown below.

Processing time for an item is the time from when you submit your order to when the item leaves the warehouse.

Shipping time is from when the item leaves the warehouse to when it arrives at your door. 

Shipping time is in the hands of the carriers, and cannot be guaranteed by us.

Note:  that Next Day Air shipping does not mean your order will arrive the next day.
 
WE DO NOT  SHIP INTERNATIONAL ORDERS PLEASE DO NOT ASK!

Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.